At the heart of all ERP systems is a
database, when a user enters or updates information in one module, it is
immediately and automatically updated throughout the entire system
ERP systems automate business processes
Bringing the Organization Together
ERP – The organization before ERP
ERP – bringing the organization together
The Evolution of ERP
Integrating SCM, CRM, and ERP
1)SCM, CRM, and ERP are the backbone of
e-business
2)Integration of these applications is the
key to success for many companies
3)Integration allows the unlocking of
information to make it available to any user, anywhere, anytime
SCM and CRM market overviews
General audience and purpose of SCM, CRM
and ERP
Integration Tools
Many companies purchase modules from an ERP
vendor, an SCM vendor, and a CRM vendor and must integrate the different
modules together
1)Middleware – several different types of
software which sit in the middle of and provide connectivity between two or
more software applications
2)Enterprise application integration (EAI)
middleware – packages together commonly used functionality which reduced the
time necessary to develop solutions that integrate applications from multiple
vendors
Integration Tools
Data points where SCM, CRM, and ERP
integrate
Enterprise Resource Planning (ERP)
ERP systems must integrate various
organization processes and be:
1)Flexible- must be able to quickly respond
to the changing needs of the organization
2)Modular and open-must have an open system
architecture, meaning that any module can be interface, with or detached
whenever required without affecting the other modules.
3)Comprehensive- must be able to support a
variety of organizational functions for a wide range of businesses
4)Beyond the company- must support external
partnerships and collaboration efforts
Enterprise Resource Planning’s Explosive
Growth:
SAP boasts 20,000 installations and 10
million users worldwide
ERP solutions are growing because:
-ERP is a logical solution to the mess of
incompatible applications that had sprung up in most businesses
-ERP addresses the need for global
information sharing and reporting
-ERP is used to avoid the pain and expense
of fixing legacy systems
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